Master Pools Guild members belong to the largest Guild of Independent pool builders throughout the world. They take pride in building permanent pools and spas, employing the latest techniques in solar, energy-efficiency and low maintenance pools plus an extra dimension of quality that increases the value of homes. Guild members attend special seminars on a regular and frequent basis to provide themselves with the latest in pool building techniques and education in the pool/spa industry.
The Master Pools Guild members have joined together and committed themselves to the highest standards of ethics and excellence in product. By meeting these goals, Master Pools Guild members have earned a reputation for building pools that meet the highest professional standards.
Code of Ethics
1. To hold inviolate the concepts of free enterprise and unselfish service to the public.
2. to continually strive to gain respect for the industry, both on the local community and national level.
3. to make the largest contribution possible to the health, safety, and welfare of the public in the installation, maintenance and operation of swimming pools.
4. to support all efforts to improve swimming pool products and service, and to encourage research and the development of new materials and methods.
5. to advertise and sell the merits of their own products and refrain from attacking competitors or reflecting unfairly on their products, service, or methods of doing business.
6. to reveal all the materials facts, to avoid concealment of information, and to refrain from the use of innuendos in advertising and selling that might cause customers to be misled, so that the truth about their services or products may be fully understood by the trusting as well as the analytical.
7. to advertise only bona fide prices and products and to refrain from the use of “bait” advertising methods.
8. to design or build in a manner compatible in every respect with public health and safety, and to comply with all applicable laws, ordinances and regulations.
9. to fulfill all contractual obligations, to offer a reasonable warranty of products and services, and to perform on such warranty, either written or implied, where justifiable claims are in order, and to do this without hesitation.
10. to refrain from owning, investing in, joining, advising, operating, being employed by, or otherwise participating in, directly or indirectly, any organization similar to the Master Pools Organization.
